Privacy Policy

We collect information in two ways: information you provide to us directly, and information collected automatically as you use our website.

Information you provide

• Contact details such as your name, email address, phone number, and company name when you submit a contact form, request a consultation, or subscribe to our newsletter.
• Business information you choose to share, such as your industry, company size, goals, and website, when completing our consultation questionnaire.
• The content of any message or correspondence you send to us.

Information collected automatically

• Log and device data, including your IP address, browser type, operating system, referring pages, and the dates and times of your visits.
• Usage data about how you interact with our pages, collected through cookies and similar technologies (see Cookies and Analytics below).

Cookies are small text files stored on your device that help websites function and remember your preferences. We use cookies and similar technologies to keep the site working properly, remember your settings, and understand how the site is used.

• Essential cookies that are necessary for the website to operate.
• Preference cookies that remember choices such as display settings.
• Analytics cookies that help us measure and improve site performance (see Analytics below).

Most browsers let you refuse or delete cookies through their settings. Disabling certain cookies may affect how parts of the site function.

We may use third-party analytics services to understand how visitors use our website, so we can improve content and performance. These services collect aggregated, non-identifying information such as pages viewed, time on site, approximate location, and device type.

Analytics data is used in aggregate and is not used to personally identify you. You can limit analytics tracking through your browser settings or opt-out tools offered by the relevant providers.

We use the information we collect for legitimate business purposes, including to:

• Respond to your inquiries, schedule consultations, and provide the services you request.
• Prepare tailored proposals and recommendations based on the information you share.
• Send administrative messages, service updates, and — where you have opted in — marketing communications.
• Operate, maintain, secure, and improve our website and services.
• Comply with our legal obligations and enforce our agreements.

When you submit our contact form or consultation questionnaire, we collect the details you provide in order to respond to you, understand your needs, and follow up about working together. We use this information solely to communicate with you and provide our services, and we do not sell it.

If you subscribe to our newsletter or otherwise opt in, we may send you growth tips, updates, and marketing emails. Every marketing email includes an unsubscribe link, and you can opt out at any time. We may still send you non-promotional messages related to a service you have requested.

We rely on trusted third-party providers to operate our website and deliver our services. These providers process information only as needed to perform their functions and are expected to safeguard it. They may include:

• Website hosting and infrastructure providers.
• Email delivery services used to send form submissions and communications.
• Scheduling tools used to book consultations.
• Embedded maps and analytics services.

We do not sell your personal information. We may disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer such as a merger or acquisition.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information. Subject to applicable law, these may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Object to or restrict certain processing of your information.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right not to be discriminated against for exercising these rights. To exercise any of these rights, contact us at hello@ascendbusinesssolutions.com. We will respond consistent with applicable law.

Our website and services are intended for business owners and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, our website does not currently respond to them. Our site may contain links to third-party websites; we are not responsible for the privacy practices of those sites and encourage you to review their policies.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may be communicated through the website or by email. Your continued use of the website after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Ascend Business Solutions LLC
• Location: Ohio, United States
• Email: hello@ascendbusinesssolutions.com