Terms of Service

By accessing this website, requesting a consultation, or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you are entering into these Terms on behalf of a business, you represent that you are authorized to bind that business.

You may use this website for lawful purposes and in accordance with these Terms. You agree not to use the website in any way that could damage, disable, overburden, or impair it, or interfere with any other party's use of it.

You agree not to

• Use the website in violation of any applicable law or regulation.
• Attempt to gain unauthorized access to any part of the website, its servers, or connected systems.
• Introduce viruses, malware, or other harmful code, or engage in scraping, data mining, or automated collection without our written consent.
• Copy, reproduce, or redistribute website content except as expressly permitted.

We may suspend or terminate access to the website at our discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful.

All content on this website — including text, graphics, logos, the "Ascend Business Solutions" name and marks, page design, and the compilation of all content — is the property of Ascend Business Solutions LLC or its licensors and is protected by U.S. and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and view the content for your personal or internal business use. You may not reproduce, distribute, modify, publicly display, or create derivative works from our content without our prior written permission.

Ownership of deliverables produced through a paid engagement is governed by the applicable proposal or services agreement. Unless that agreement states otherwise, we retain ownership of our pre-existing methods, tools, templates, and know-how.

We provide marketing, sales, technology, and strategic consulting services. The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate written proposal or services agreement, which, together with these Terms, governs that engagement. Where a signed agreement conflicts with these Terms, the signed agreement controls for that engagement.

Client responsibilities

• Provide accurate, complete information and timely access to the people, accounts, and materials we need to perform the services.
• Review and respond to requests for approval within reasonable timeframes.
• Maintain appropriate rights and licenses for any materials you provide to us.

We perform our services with professional care, but we do not guarantee specific business results, revenue, rankings, or outcomes, as these depend on many factors beyond our control, including market conditions and client execution.

Fees for services are set out in the applicable proposal or services agreement. Unless stated otherwise:

• Invoices are due within the period specified on the invoice.
• Fees are exclusive of applicable taxes, which are your responsibility.
• Late payments may be subject to a reasonable late fee and/or suspension of services until the balance is resolved.
• Retainer or recurring fees continue until the engagement is terminated in accordance with the applicable agreement.

Unless expressly provided in your agreement, fees are non-refundable for work already performed. Website pricing pages are informational; no fee is binding until confirmed in a written proposal.

The website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, or that information on it is accurate, complete, or current.

To the fullest extent permitted by law, Ascend Business Solutions LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to your use of the website or our services, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or related to an engagement will not exceed the amount you paid to us for the services giving rise to the claim during the three (3) months preceding the event. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to indemnify and hold harmless Ascend Business Solutions LLC and its owners, employees, and contractors from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the website, your violation of these Terms, or your infringement of any third-party right, including with respect to materials you provide to us.

Our website and services may reference or integrate third-party tools and websites. We are not responsible for the content, policies, or practices of third parties, and your use of them is at your own risk and subject to their terms.

These Terms are governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or our services will be subject to the exclusive jurisdiction of the state and federal courts located in Ohio.

Before initiating any formal proceeding, the parties agree to attempt in good faith to resolve the dispute informally by contacting one another.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the website or our services after changes take effect constitutes acceptance of the updated Terms. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

If you have questions about these Terms, please contact us:

• Ascend Business Solutions LLC
• Location: Ohio, United States
• Email: hello@ascendbusinesssolutions.com